When you place an order on our website, we collect personal information necessary to fulfil your purchase, including your name, email address, phone number, and shipping address. We may also collect browsing data such as your IP address, browser type, and pages visited to improve your shopping experience and the performance of our website.
We use the information we collect to process and fulfil your orders, communicate with you about your purchases, send shipping updates and order confirmations, and improve our products and services. With your consent, we may also send you marketing communications about new products, drops, and promotions. You may opt out of marketing emails at any time.
We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website, processing payments (via PayFast), and delivering orders (via our courier partners). These third parties are obligated to keep your information secure and confidential and may only use it for the specific services they provide to us.
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. Payment processing is handled by PayFast, a PCI-DSS compliant payment gateway -- we never store your credit card or banking details on our servers. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
In accordance with the Protection of Personal Information Act (POPIA) of South Africa, you have the right to request access to the personal information we hold about you, request correction or deletion of your personal information, object to the processing of your personal data, and lodge a complaint with the Information Regulator. To exercise any of these rights, please contact us at info@gnefshng.co.za.
Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and collect analytics data. Session cookies are used to maintain your shopping cart and browsing session. You may disable cookies in your browser settings, but this may affect the functionality of certain features on our website.
